Terms & Conditions

Last Updated: August 2026

Welcome to Salasar Textiles. By accessing or using our website, browsing our products, or placing an order, you agree to comply with these Terms & Conditions.

Please read these terms carefully before using our website.


1. About These Terms

These Terms & Conditions govern your use of the Salasar Textiles website and the purchase of products through our online store.

If you do not agree with any part of these terms, please do not use our website or place an order.

Salasar Textiles reserves the right to update these terms from time to time. Any changes will be published on this page with an updated date.


2. Website Usage

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to our website or systems.

  • Copy, reproduce, or distribute website content without permission.

  • Interfere with the security or normal functioning of the website.

  • Use automated tools to scrape, copy, or collect website content without authorization.

  • Provide false or misleading information while placing an order.

We reserve the right to restrict or terminate access to the website if we believe these terms have been violated.


3. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colors, fabrics, embroidery details, and other information displayed on our website are accurate.

However, slight variations may occur due to:

  • Screen and device settings

  • Photography and lighting conditions

  • Fabric texture

  • Handcrafted embroidery

  • Dyeing and manufacturing processes

Such minor variations may not be considered a product defect.

We reserve the right to correct errors, update product information, or modify product availability at any time.


4. Product Availability

All products displayed on our website are subject to availability.

If a product becomes unavailable after you place an order, we will contact you and may offer:

  • A suitable alternative

  • An exchange, where applicable

  • A refund for the unavailable product

We reserve the right to limit quantities or discontinue products without prior notice.


5. Prices & Payments

All product prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.

Prices may change from time to time without prior notice.

The final payable amount, including applicable shipping charges and taxes, if any, will be displayed during checkout.

We accept payments through the payment methods made available on our website.

By placing an order, you confirm that the payment information provided by you is accurate and that you are authorized to use the selected payment method.


6. Order Placement & Confirmation

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation to your registered email address or mobile number.

An order may be cancelled or rejected in circumstances including:

  • Product becoming unavailable

  • Incorrect product or pricing information

  • Suspected fraudulent activity

  • Payment failure

  • Incorrect or incomplete delivery information

  • Other circumstances that prevent us from fulfilling the order

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund process.


7. Shipping & Delivery

We aim to process orders promptly and deliver them within the estimated timeframe mentioned on our Shipping & Delivery page.

Delivery timelines are estimates and may vary because of:

  • Courier delays

  • Weather conditions

  • Festivals and public holidays

  • Remote locations

  • Natural disruptions

  • Other circumstances beyond our reasonable control

Salasar Textiles is not responsible for delays caused by third-party courier or logistics providers.

Please ensure that your delivery address and contact details are complete and accurate.


8. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Generally, eligible return requests must be submitted within 7 days of delivery.

Products may need to be:

  • Unused

  • Unwashed

  • Unaltered

  • In original condition

  • Accompanied by original tags, packaging, invoice, and accessories, where applicable

Products that have been worn, washed, altered, stained, damaged, or otherwise used may not be eligible for return.

Please review our Return & Refund Policy before making a purchase.


9. Cancellation

You may request cancellation of an order before it is dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

To request cancellation, please contact our customer support team as soon as possible after placing the order.


10. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

You agree to:

  • Provide accurate information

  • Keep your password secure

  • Notify us of unauthorized account access

  • Log out after using your account on shared devices

Salasar Textiles is not responsible for losses caused by your failure to protect your account credentials.


11. Intellectual Property

All content available on the Salasar Textiles website, including:

  • Logo and brand identity

  • Product photographs

  • Website design

  • Text and descriptions

  • Graphics and illustrations

  • Videos

  • Icons

  • Product names and branding

is owned by or licensed to Salasar Textiles unless otherwise stated.

You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit our website content without prior written permission.


12. User Reviews & Content

If you submit a review, photograph, testimonial, feedback, or other content to us, you confirm that:

  • The content is truthful and does not violate applicable laws.

  • You have the necessary rights to submit the content.

  • The content does not infringe another person’s intellectual property or privacy rights.

  • The content does not contain unlawful, abusive, defamatory, or inappropriate material.

By submitting content, you grant Salasar Textiles permission to use it for legitimate business, promotional, or marketing purposes, subject to applicable law.


13. Third-Party Services & Links

Our website may use or link to third-party services such as payment gateways, courier services, analytics tools, or social media platforms.

Third-party services operate under their own terms and policies.

Salasar Textiles is not responsible for the content, security, availability, or privacy practices of third-party websites or services.


14. Limitation of Liability

To the extent permitted by applicable law, Salasar Textiles will not be responsible for losses arising from:

  • Temporary website unavailability

  • Internet or technical failures

  • Third-party service interruptions

  • Courier or delivery delays

  • Unauthorized access beyond our reasonable control

  • Events caused by circumstances beyond our reasonable control

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.


15. Force Majeure

Salasar Textiles will not be considered in breach of these terms for delays or failure to perform obligations caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, strikes, government restrictions, transportation disruptions, technical failures, pandemics, or other unforeseen events.


16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

Please review our Privacy Policy before using our website or placing an order.


17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Any disputes arising in connection with these terms or your use of our website will be subject to the jurisdiction of the appropriate courts, subject to applicable law.


18. Contact Us

If you have any questions regarding these Terms & Conditions, orders, products, or our services, please contact us.

Salasar Textiles
Email: info@salasartextiles.com
Phone: +91 9759321555
Support Hours: Monday – Saturday, 10:00 AM – 8:00 PM

Address:
123, New Textile Market,
Ring Road, Surat – 395002,
Gujarat, India


Thank You for Choosing Salasar Textiles

We value every customer and aim to provide a shopping experience built on quality, transparency, and trust.

SETHI | FABRIC | TRUST

Premium Embroidery Sarees for Every Occasion
STORE INFORMATION

7th Floor, Shop No. 7009, to 7026, Lift No. G-5, International Textile Market (ITM), Magob, Surat - 395002 Gujarat

+91-9119097776

info@salasartextiles.com

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