Privacy Policy
Last Updated: August 2026
At Salasar Textiles, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or communicate with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
Personal Information
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Full Name
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Mobile Number
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Email Address
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Billing Address
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Shipping/Delivery Address
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Payment-related information
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Order details and purchase history
Information Collected Automatically
When you browse our website, certain information may be collected automatically, including:
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IP address
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Browser type and device information
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Pages visited
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Website interaction and usage information
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Date and time of visits
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Referring website or source
This information helps us understand how visitors use our website and improve your shopping experience.
2. How We Use Your Information
We may use your information to:
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Process and deliver your orders
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Confirm and update your order status
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Process payments and refunds
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Provide customer support
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Respond to your queries and requests
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Process returns and exchanges
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Improve our products, website, and services
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Prevent fraudulent or unauthorized transactions
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Send important service-related communications
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Send promotional offers and updates, where you have permitted us to do so
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Comply with applicable legal and regulatory requirements
We do not use your personal information for purposes unrelated to our business services without appropriate notice or consent where required.
3. Payment Information
Payments made through our website may be processed through secure third-party payment gateways.
Salasar Textiles does not normally store your complete debit card, credit card, banking, or other sensitive payment credentials on our own servers.
Payment information is handled by the applicable payment service provider according to its own privacy and security practices.
4. Cookies & Similar Technologies
Our website may use cookies and similar technologies to provide a better browsing experience.
Cookies may help us:
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Remember your preferences
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Keep items in your shopping cart
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Understand website traffic and usage
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Improve website functionality
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Provide relevant content and offers
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Analyze website performance
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
5. Sharing of Information
We may share necessary information with trusted service providers who help us operate our business, such as:
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Payment gateway providers
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Courier and delivery partners
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Website hosting and technology providers
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Customer support/service providers
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Analytics and marketing service providers, where applicable
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Government authorities or legal bodies when required by law
We only share information that is reasonably necessary for the relevant service or legal requirement.
We do not sell or rent your personal information to third parties for their independent marketing purposes.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no online system or method of electronic transmission can be guaranteed to be completely secure.
We therefore encourage you to use strong passwords and avoid sharing your account or payment credentials with anyone.
7. Your Personal Information
Depending on applicable law, you may have certain rights regarding your personal information, including the right to:
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Request access to information we hold about you
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Request correction of inaccurate information
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Request deletion of certain information
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Withdraw consent where applicable
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Opt out of certain promotional communications
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Raise a privacy-related concern or complaint
To make a privacy request, please contact us using the details provided below.
8. Marketing Communications
If you have opted in to receive promotional communications from us, we may send information about:
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New collections
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Special offers
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Sales and promotions
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New arrivals
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Brand updates
You can unsubscribe from promotional emails or contact us to request that your promotional communication preferences be updated.
Please note that you may still receive essential communications related to your orders, payments, deliveries, returns, or account.
9. Third-Party Links
Our website may contain links to third-party websites, services, or social media platforms.
Salasar Textiles is not responsible for the privacy practices or content of these external websites.
We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.
10. Children’s Privacy
Our website is intended for general audiences and is not specifically directed toward children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
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Completing transactions
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Providing customer service
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Maintaining business and transaction records
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Resolving disputes
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Preventing fraud
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Meeting legal, tax, accounting, or regulatory requirements
When information is no longer required, we may securely delete or anonymize it where appropriate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us.
Salasar Textiles
Email: info@salasartextiles.com
Phone: +91 9759321555
Support Hours: Monday – Saturday, 10:00 AM – 8:00 PM
Address:
123, New Textile Market,
Ring Road, Surat – 395002,
Gujarat, India
Your Privacy. Our Responsibility.
At Salasar Textiles, we believe that trust is built not only through quality fabrics and beautiful craftsmanship, but also through responsible handling of your personal information.
SETHI | FABRIC | TRUST
