Terms & Conditions
Last Updated: August 2026
Welcome to Salasar Textiles. By accessing or using our website, browsing our products, or placing an order, you agree to comply with these Terms & Conditions.
Please read these terms carefully before using our website.
1. About These Terms
These Terms & Conditions govern your use of the Salasar Textiles website and the purchase of products through our online store.
If you do not agree with any part of these terms, please do not use our website or place an order.
Salasar Textiles reserves the right to update these terms from time to time. Any changes will be published on this page with an updated date.
2. Website Usage
You agree to use this website only for lawful purposes.
You must not:
Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to our website or systems.
Copy, reproduce, or distribute website content without permission.
Interfere with the security or normal functioning of the website.
Use automated tools to scrape, copy, or collect website content without authorization.
Provide false or misleading information while placing an order.
We reserve the right to restrict or terminate access to the website if we believe these terms have been violated.
3. Products & Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, colors, fabrics, embroidery details, and other information displayed on our website are accurate.
However, slight variations may occur due to:
Screen and device settings
Photography and lighting conditions
Fabric texture
Handcrafted embroidery
Dyeing and manufacturing processes
Such minor variations may not be considered a product defect.
We reserve the right to correct errors, update product information, or modify product availability at any time.
4. Product Availability
All products displayed on our website are subject to availability.
If a product becomes unavailable after you place an order, we will contact you and may offer:
A suitable alternative
An exchange, where applicable
A refund for the unavailable product
We reserve the right to limit quantities or discontinue products without prior notice.
5. Prices & Payments
All product prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.
Prices may change from time to time without prior notice.
The final payable amount, including applicable shipping charges and taxes, if any, will be displayed during checkout.
We accept payments through the payment methods made available on our website.
By placing an order, you confirm that the payment information provided by you is accurate and that you are authorized to use the selected payment method.
6. Order Placement & Confirmation
When you place an order, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation to your registered email address or mobile number.
An order may be cancelled or rejected in circumstances including:
Product becoming unavailable
Incorrect product or pricing information
Suspected fraudulent activity
Payment failure
Incorrect or incomplete delivery information
Other circumstances that prevent us from fulfilling the order
If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund process.
7. Shipping & Delivery
We aim to process orders promptly and deliver them within the estimated timeframe mentioned on our Shipping & Delivery page.
Delivery timelines are estimates and may vary because of:
Courier delays
Weather conditions
Festivals and public holidays
Remote locations
Natural disruptions
Other circumstances beyond our reasonable control
Salasar Textiles is not responsible for delays caused by third-party courier or logistics providers.
Please ensure that your delivery address and contact details are complete and accurate.
8. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are subject to our Return & Refund Policy.
Generally, eligible return requests must be submitted within 7 days of delivery.
Products may need to be:
Unused
Unwashed
Unaltered
In original condition
Accompanied by original tags, packaging, invoice, and accessories, where applicable
Products that have been worn, washed, altered, stained, damaged, or otherwise used may not be eligible for return.
Please review our Return & Refund Policy before making a purchase.
9. Cancellation
You may request cancellation of an order before it is dispatched.
Once an order has been dispatched, cancellation may no longer be possible.
To request cancellation, please contact our customer support team as soon as possible after placing the order.
10. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.
You agree to:
Provide accurate information
Keep your password secure
Notify us of unauthorized account access
Log out after using your account on shared devices
Salasar Textiles is not responsible for losses caused by your failure to protect your account credentials.
11. Intellectual Property
All content available on the Salasar Textiles website, including:
Logo and brand identity
Product photographs
Website design
Text and descriptions
Graphics and illustrations
Videos
Icons
Product names and branding
is owned by or licensed to Salasar Textiles unless otherwise stated.
You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit our website content without prior written permission.
12. User Reviews & Content
If you submit a review, photograph, testimonial, feedback, or other content to us, you confirm that:
The content is truthful and does not violate applicable laws.
You have the necessary rights to submit the content.
The content does not infringe another person’s intellectual property or privacy rights.
The content does not contain unlawful, abusive, defamatory, or inappropriate material.
By submitting content, you grant Salasar Textiles permission to use it for legitimate business, promotional, or marketing purposes, subject to applicable law.
13. Third-Party Services & Links
Our website may use or link to third-party services such as payment gateways, courier services, analytics tools, or social media platforms.
Third-party services operate under their own terms and policies.
Salasar Textiles is not responsible for the content, security, availability, or privacy practices of third-party websites or services.
14. Limitation of Liability
To the extent permitted by applicable law, Salasar Textiles will not be responsible for losses arising from:
Temporary website unavailability
Internet or technical failures
Third-party service interruptions
Courier or delivery delays
Unauthorized access beyond our reasonable control
Events caused by circumstances beyond our reasonable control
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
15. Force Majeure
Salasar Textiles will not be considered in breach of these terms for delays or failure to perform obligations caused by circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, strikes, government restrictions, transportation disruptions, technical failures, pandemics, or other unforeseen events.
16. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
Please review our Privacy Policy before using our website or placing an order.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.
Any disputes arising in connection with these terms or your use of our website will be subject to the jurisdiction of the appropriate courts, subject to applicable law.
18. Contact Us
If you have any questions regarding these Terms & Conditions, orders, products, or our services, please contact us.
Salasar Textiles
Email: info@salasartextiles.com
Phone: +91 9759321555
Support Hours: Monday – Saturday, 10:00 AM – 8:00 PM
Address:
123, New Textile Market,
Ring Road, Surat – 395002,
Gujarat, India
Thank You for Choosing Salasar Textiles
We value every customer and aim to provide a shopping experience built on quality, transparency, and trust.
SETHI | FABRIC | TRUST
